Global Client Leader, F&B
Daniel J Edelman HoldingsAbout the job
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
Accelerate our delivery of fully integrated communications marketing solutions for a large Global Food & Beverage Client, build C-level client relationships and lead in the creation of powerful programs that bring together the best of Edelman’s integrated solutions. Success is defined by retention and growth of the client, activation of a fully integrated team, and successful implementations. Provides leadership and training of team across Global Client, and models outstanding collaboration and innovation of our offerings.
Responsibilities and Expectations- SKILLS (Client & Stakeholder Engagement, Business & Project Management, Business Development and Talent Development/Leadership)
- Guides clients and teams to achieve business objectives with strategic and creative ideas that yield measurable business results
- Provides strategy, vision and continuous improvement to advance relationships c-suite leaders
- Uses practice/sector insight, experience and skills to ask the right questions of clients and teams to see business challenges and solutions.
- Synthesizes thinking and programs across a variety of platforms, channels and audiences
- Ensures clients are benefitting from external and internal Edelman IP insights, best practices and methodologies
- Help teams to plan and program across the client account globally to ensure efficiency and synergies
- Holds self accountable consistently for performance, compliance and ethical business conduct in accordance with firm values
- Routinely accesses diverse talent and subject matter expertise within Edelman and facilitates direct client interaction with those experts
- Identifies and mentors team members, specifically in strategy and insights.
- Creates climate that encourages excellence, courage and integrity
- Conceives, implements and supports initiatives to create positive changes and helps others adapt to change across offices and regions
- Partners on client relationship-mapping and development across client account
- Participates in creating growth plans for bringing in new capabilities against client needs
- Seeks out new clients and actively participates in full new business process
- Participates in the development and adoption of new products, services, development of IP and thought leadership materials
- 5+ years of experience in a client leadership role, preferably in the Food & Beverage industry.
- Bachelor's degree or equivalent work experience.
- Strong understanding of the Food & Beverage industry, including the challenges and opportunities facing Food & Beverage organizations.
- Excellent customer service/executive level client skills, including the ability to build and maintain strong relationships with clients.
- Strong leadership and management skills, including the ability to set goals, provide feedback, and coach and mentor team members.
- Excellent communication and presentation skills.
- Ability to work independently and as part of a team.
- Demonstrated experience managing $5million+ accounts
- Dynamic, C-Suite level counselor with strong global category knowledge.
- Experience with staying up to date on the latest trends and developments in the Food & Beverage industry.
- Exceptional leadership/management skills and superb oral and written communication, with seasoned presentation skills
- Excellent interpersonal skills with the ability to motivate and persuade staff, peers, and clients
- Proven ability to lead across teams
- Solutions-oriented leader with a proven track record of finding operational efficiencies to reduce over-service and enhance staff plans; experience with ‘ad fund’ budgets and franchise stakeholders a plus
- Experience optimizing Inter-Agency Teams (IAT) partnership to improve strategic collaboration and collective campaign measurement (including comms work attribution)
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Edelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.