Billing Analyst

LightEdge is seeking a detail-oriented and experienced Billing Analyst to join our finance team. The ideal candidate will have 2-4 years of relevant experience in billing, financial analysis, or a related field. This role will primarily focus on ensuring accurate and timely billing processes, reconciling accounts, revenue recognition and analyzing financial data to support decision-making. The ideal candidate is motivated, innovative, and excited to learn new technologies.  This position reports to the Revenue Assurance Manager and works closely with all departments.

Responsibilities

• Manage the end-to-end billing process, including invoicing, collections, terminations processing and reconciliations.
• Ensure accuracy and completeness of billing transactions and resolve any discrepancies.
• Analyze billing data and trends to provide insights and recommendations for process improvements.
• Collaborate with cross-functional teams, including Finance, Operations, and Customer Service, to resolve billing issues and improve billing efficiency.
• Provide timely responses to customer inquiries and investigate billing issues.
• Prepare month-end tasks related to billing activities, reconciliations and revenue recognition.
• Understand quote-to-bill process and resolve errors as needed.
• Gather customer information to get an understanding of their business needs and establish rapport.

Requirements

• Bachelor's or Associate’s degree in Accounting, Finance, or related field.
• 2-4 years of experience in billing, financial analysis, or a similar role.
• Strong proficiency in Excel and experience with billing & accounting software (Salesforce & NetSuite experience a plus).
• Excellent analytical skills with the ability to interpret complex financial data.
• Detail-oriented with a high level of accuracy in data entry and analysis.
• Effective communication skills and ability to collaborate with various teams.
• Capable of managing multiple projects simultaneously, adjusting priorities accordingly.
• Able to maintain professional demeanor under stress.
• Highly motivated and passionate about daily tasks as well as overall company initiatives.
• Excellent written and verbal communication skills
• Problem solving skills and the ability to prioritize